Service with no smile
So on our way home, we stopped at Wendy’s to grab a bite to eat. It was after the lunch rush, so I don’t understand what the problem was specifically, but it seemed as if that Wendy’s was having a difficult day. I don’t think that it’s a full moon, is it?
Anyway, the man who was taking our order, well I suspect that he was in some kind of physical pain. I think I saw a pain patch peeking out from the back of his collar. This poor guy didn’t seem to understand our order, and we had to repeat it several times before he got it right. I noticed that the same thing held true for the customer after us, too. This cashier never smiled, never said please or thank you. In the fast food chain wars I was pretty sure that the restaurants are trying to “hype up” the “smiling faces” part of business advertising!
When we got the order, the food was not as we requested. I had ordered my burger with no onions, but there were onions just the same. That’s always an aggravation to me; I don’t feel that I should have to inspect and pick apart my burger – if I order it with no onions, then it should be no onions! So on this day and location, the service was less than satisfactory. That’s really too bad since my wife and I don’t have the money to eat out very often, so when we DO eat out we want it to be pleasant!
