What to do?
I was using my John Deere tractor to plow and scoop snow out of the driveway, and the oil line broke. Well, it is never a good time for a breakdown, but this is one of the worst times! So I took my tractor to the local John Deere dealer for repairs. There was a time that I would have been able to do the repairs myself (I have done it before) but ever since my accident I have not been able to do that kind of repair anymore.
Well, they really overcharged me drastically. They charged me for five hours work when I know it would have only taken me three, and they charged me for four quarts of oil, when I know it only takes three. Even the owner’s manual tells you that it only takes three! I told my wife about it and she told me that I should bring the error to their attention and ask them politely to correct their mistake. I’m afraid that if I complain that they will remember me as a bad customer and not take good care of me in the future. So I’m inclined to let it ride. My wife says that I should just approach them nicely and assume it was a typographical error and for them to please correct it. She says if I handle it right then they won’t be upset. I really don’t know what to do!